Domestic Abuse Aware Practice

The staff in your GP practice are trained to ask about domestic abuse and specialist workers are available to support you. Your practice is an ‘IRIS’ practice. You can talk to the doctors, nurses or other staff working here, if you are being hurt or controlled by your current or ex-partner, are afraid of someone at home or a member of your family.

The IRIS service is for all GP patients and staff, both women and men, aged 16 or over, whatever age, gender, sexuality, ethnicity or background. IRIS’s oldest patient so far is over 80.

Social isolation can increase stress at home, impacting on you and your family’s well-being. Your GP practice is here to help you.

Please contact your GP or Practice Nurse for help and advice. They will refer you to the practice’s IRIS worker, the ‘IRIS Advocate Educator’.

You can also self-refer by ringing the IRIS office.

IRIS Office

Telephone: 0161 820 8416
Open 09:00 – 16:30.

In an emergency call the Police on 999.

Silent Solutions Police

In an emergency call 999 for emergency services. If you cannot safely speak to the operator to ask for the Police, stay on the line and the call will be forwarded to an operating system. Press 55 to be transferred to the local police force as an emergency.

Silent Call to Police: 999, wait, then 55

24 hour National Domestic Abuse Helpline

Telephone: 0808 2000 247

Men’s Advice Line

Telephone: 0808 8010327

Domestic Abuse affects men too – helpline support for male victims.

Manchester Women’s Aid Helpline

Telephone: 0161 660 7999

Women’s Aid Live Chat: available Monday to Friday 10:00 -12:00.


For advice on how to cover your tracks online, please visit

COVID-19 and Domestic Abuse Government Support

COVID-19 and Domestic abuse Government support for anyone who feels they are at risk of abuse.


Other Resources

Bright Sky

Bright Sky is a free to download mobile app providing support and information to anyone who may be in an abusive relationship, or those concerned about someone they know.

Available in four languages: English, Urdu, Punjabi and Polish.


Galop LGBT Domestic Violence

Galop LGBT Domestic Violence Helpline – 0800 999 5428

Greater Manchester Domestic Abuse

Greater Manchester Domestic Abuse Helpline – 0161 636 7525

Saheli Asian Women’s Project

Saheli Asian Women’s Project – 0161 945 4187

Community Language Helpline Service

Community Language Helpline Service (Urdu and Punjabi): 0161 636 7525

Greater Manchester End The Fear


Karma Nirvana

Helpline for ‘honour’-based abuse and forced marriage: 0800 599 9247

Manchester Social Care

Manchester Social Care (adults and children) – 0161 234 5001



A UK-wide charity has further advice and support on COVID 19 and domestic abuse.

Surviving Economic Abuse

Website: www.survivingeconomicabuse/resources

Share information on abuse and economic resources. There is a page specific to COVID 19 Outbreak.


Respect Helpline – 0808 802 4040

If you are concerned about your behaviour and feel you may be about to hurt someone please call the helpline or visit:

The Respect Phone line is a confidential national helpline, email, webchat service for perpetrators of domestic abuse looking for help to stop.

They help male and female perpetrators in heterosexual or same sex relationships. Partners or ex-partners of perpetrators, as well as family and friends, are welcome to get in touch for information, advice and support.

Talk Listen Change (TLC)

TLC are the local provider of perpetrator behaviour change programmes in Manchester, ring: 0161 872 1100.